Operations Support System is a platform operated by service providers and large enterprise networks to support all their networks system and services.
The operations support system can assist in maintaining network inventory; provisioning new services, configuring new network devices and resolving network issues.
For service providers, operations support system operates in tandem with business support system to improve customer experience.
Business Support System is a combination of product management, customer management, revenue management and order manging that is used to run the service providers business operations.
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